Getting Started
- How do I set a new PIN for my card?
- Can I use my virtual card at an ATM?
- Can I use my virtual card at retail locations, restaurants, venues, etc?
- What is a virtual card?+ Additional Information
- Are there any free ATMs?
- Can I get a physical card? + Additional Information
- Can I have both a physical and virtual card at the same time?
- How do I activate my new Vault card?
- Can I expedite my Vault card?
- When will my physical debit card arrive after ordering?
- I was a previous Vault account holder. Why would I need a new Vault account?
- Can I use my email to verify my Vault account?
- I haven't received my one time password authentication. What can I do?
- Where do I find my routing and account number?
- What happens if I don’t have enough money in my account to cover a purchase?
- Why are my funds on hold?
- I see that I have a cancelled Op payment on my Vault account. What is that?
- How do I access my Vault statements?
- How can I deposit checks/money in my new account?
- My account was closed. Where is my balance check?
- Why does my Vault say "Your Vault account is closed"?
- Why Would I Need to Re-Apply to Vault?
- Are checks available for my Vault account?
- Are there any fees associated with my Vault account?
- How do I access my Vault account?
- How do I fill out "Step 9" of my Vault application?
- Does Vault pull my credit for the application?
- How do I create my Vault account?
- My 1099 link isn't working. How do I access this?
- Will I receive a W2 from Veryable?